Refund & Cancellation Policy

Last Updated: 26/7/2026

Thank you for shopping at Vikas Opticians. We pride ourselves on delivering authentic luxury eyewear. Because of the high-quality nature of our products, we enforce a strict policy regarding returns and cancellations.

1. Returns & Exchanges

We do not accept returns or exchanges once an item has been sold. All sales are final. We encourage our clients to be completely certain of their purchase before completing the payment.

2. Damaged or Defective Items

In the unlikely event that your frame arrives damaged or defective, you must contact us immediately upon delivery via our official phone number. We will assess the situation on a case-by-case basis. Do not discard the packaging or attempt to repair the item.

3. Cancellations

Orders cannot be cancelled once the payment is successful. Once a transaction is completed, the processing and dispatch workflow begins immediately, making cancellations impossible.